You will need to configure Email settings for 2Desk if you want to send e.q. invoices, estimates, overdue reminders etc. The email config will act as a general email from 2Desk for all emails that will be sent.
In order to configure the send email feature in 2Desk navigate to:
Setup->Settings->Email.
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Enter the email you are trying to configure as a general email, in most cases, this will be a mail used for sending emails from 2Desk, e.q. you can create an email account with name no-reply@ or info@, however, this is up to you to determine how best fit for your needs.
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Email Charset
The default is UTF-8, you won’t need to change this ever, because in most cases this works fine, however, if you decide to change the encoding it’s highly recommended perform few researches to see what encoding is best fit for you.
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BCC All Emails To
You can add email to be added as BCC header if you want to keep track and get copies of all emails sent from 2Desk if you need to add multiple BCC emails, separate them by a comma.
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Email Signature
Global email signature for all emails sent, can be used as merge field added in email templates in Setup->Email Templates, keep in mind this option can be overridden if e.q. the staff that is sending an invoice to an email have configured custom email signature in his profile.
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